EnviroSmile Domestic Cleaning Services-Questionnaire

$Amy\'s World$

Market Research Questionnaire
It would be of great assistance to me if you could please take the time to complete this questionnaire. You do not need to give your name! Please be as honest as you can. No-one will know who you are - not even me! Thank you for your time. Sheryl :-)

* indicates required fields

*Have you ever used a home cleaning service before?:

Yes
No

If no, why not?:

*If yes, please rate previous "Customer Service"?:

*If yes, please rate previous "booking of service"?:

*If yes, please rate previous "Price of service"?:

*If yes, please rate previous "Quality of service"?:

*How often would you use a cleaner?:

*How much would you expect to pay for a cleaner?:

*Where would you look to find this service?:

Telephone books/directory assistance
Internet search eg. Google
Referral from a friend/family member
Flyers/Mail outs
Community/School Noticeboards
Local Newspaper
Listing in Association Directory (eg. Vegetarian Network)
Health Food stores/Naturopath or other specialty service
Other

*What added service would you want from a cleaner?:

Oven cleaning
Window Cleaning
Discounts for referrals
Discounts for regular cleans
Discounts for Pensioners
An extensive "maid service"
News and updates on products
News and updates on services
News and updates on environmental issues
Other

If "other", what kind of service?:

Are you male/female?:

Male
Female
I prefer not to say

What is your living arrangements?:

I live alone
I live with my partner
I live with my partner & children
I live with my child/children
I live with my parents
I live with friends/flat mates
I live with my pet
I prefer not to say

Do you have any children?:

Yes
No
I prefer not to say

Do you have any pets?:

Yes
No
I prefer not to say

*What hours would suit you if hiring a cleaner?:

Weekdays during the day
Weekdays during the evening
Weekends during the day
Weekends during the evening

*Would you prefer enviro-friendly over chemicals?:

Yes, absolutely!
Yes, but only if cheaper than other regular chemicals
No. Not at all

If chemicals, why?:

*If hiring an enviro-friendly cleaner, why?:

Impact of harsh chemicals on environment
Less water used than other cleaning methods
Health benefits for myself and my family
Health benefits for my pets
I'm Vegetarian/I'm Vegan
Cost of service
Cost of products
Choice of products (eg. Natural; plant-based; or microfibre products)
Other

If "other" to above, any other reason?:

What suburb do you live in?:

Please add any other comments you have here:

*Would you like any further information?:

Yes, please
No, thank you

If yes, please add your email address:

Please click on the Submit button to submit the form details.

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